Ralph Jones
4466 Market Street
Minneapolis, MN 44667

Phone:  555.666.7777

Email:  Ralph@resume-samples-now.com

Objective:   To obtain a position as a Hotel Restaurant Manager that will allow me to utilize my managerial, organizational, and leadership skills in a unique restaurant environment.

EDUCATION:

·      Professional Development Course, Alcohol Awareness Certification, Hilton Hotel, Inc., April 2001

·      University of Minnesota, Minneapolis, MN, Bachelor of Science, Hospitality Management, May 1998

SUMMARY OF QUALIFICATIONS: 

·      Excellent verbal and written communication skills

·      Excellent guest, customer, and employee relations skills

·      Excellent proactive attitude towards work

·      Proven track record in delivering quality dining service to customers

·      Strong ability to provide effective leadership and goal setting skills

·      Experience supervising food preparation and providing daily supervision to food prep and server staff

·      Experience creating recipes for food preparation, planning menus, maintaining food inventory ledger, monitoring food costs, and preparing monthly/yearly reports and budgets

·      Excellent organizational and time management skills

·      Experience working a varied schedule, including weekends, holidays, and evenings

·      Knowledge and understanding of food, beverage, and labor and safety rules and laws

·      Experience serving as an appropriate image role model that is reflective of the hotel's values and culture

·      Experience promoting excellent quality, customer service, cleanliness, and safety standards to other employees

·      Experience hiring and training new and existing employees to perform efficiently and effectively 

PROFESSIONAL EXPERIENCE:

Hilton Hotel, Inc., Downtown, Minneapolis, MN
July 2002 - Present
Restaurant Manager

·      Supervise day-to-day shift activities of one or more food and beverage outlet(s)

·      Ensure all staff are properly trained and certified and have the tools and equipment needed to effectively carry out their job function

·      Assist in the development and implementation of new menus and local food and beverage marketing programs

·      Participate in and maintain system-wide food and beverage marketing programs

·      Experience meeting budgeted revenue goals, control expenses, and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)

·      Assist in preparation of the annual operating budget.

·      Maintain procedures to ensure the security and proper storage of room service inventory and equipment

·      Ensure the security of money, credit, and financial transactions, supplies, inventory, and uniforms in a timely and efficient manner, and minimize waste and control costs

·      Participate in taking supply inventory

·      Ensure that all restaurant equipment is in proper operational condition and is cleaned on a regular basis

·      Ensure that all restaurant facilities are cleaned and properly stocked according to anticipated business volumes

Hilton Hotel, Inc., Downtown, Minneapolis, MN
January 2000 - July 2002
Assistant Restaurant Manager

·      Supervised food preparation and provided daily supervision to food service staff to ensure compliance with State Department of Health regulations

·      Created recipes for food preparation, planned menus, maintained food inventory ledger, monitored food costs, and prepared monthly/yearly reports and budgets

·      Performed facility maintenance

·      Developed good customer relations

·      Made arrangements for special occasion activities

·      Performed other duties as assigned

Hilton Hotel, Inc., Downtown, Minneapolis, MN
June 1998 - January 2000
Restaurant Supervisor

·      Trained and scheduled employees to ensure proper coverage of restaurant schedule

·      Responsible for adhering to cash and check/credit policies and procedures

·      Inspected restaurant daily to ensure high quality food and food presentation and cleanliness

·      Conducted pre-shift meetings to inform staff of daily events or changes

·      Ensured all work duties were complete and tables were set before, during, and after operating hours

·      Routinely greeted guests, served food and beverage, took reservations, and maintained reservations book when applicable

·      Performed other duties as assigned  

REFERENCES:
Available upon request